category,key,value,description
user_packages,RATE_M365,130,Per-user/mo rate — M365 included (standard package)
user_packages,RATE_BYOL,110,Per-user/mo rate — Bring Your Own License (client supplies M365)
user_addons,ADDON_EXT_HOURS,25,Per-user/mo — Extended support hours add-on
user_addons,ADDON_1PASSWORD,9,Per-user/mo — 1Password password manager add-on
user_addons,ADDON_INKY,5,Per-user/mo — Inky email security add-on
user_addons,ADDON_ZERO_TRUST_USER,55,Per-user/mo — Zero Trust security add-on (user seat)
endpoints,RATE_ENDPOINT,35,Per-endpoint/mo — Managed endpoint (workstation/laptop)
endpoints,RATE_SERVER,120,Per-server/mo — Managed server
endpoint_addons,ADDON_USB_BLOCKING,4,Per-endpoint/mo — USB blocking/device control add-on
endpoint_addons,ADDON_BARE_METAL_BACKUP,25,Per-endpoint/mo — Bare metal backup add-on
zero_trust_network,ZT_SEAT_RATE,25,Per-seat/mo — Zero Trust Network Access seat
zero_trust_network,ZT_ROUTER_RATE,100,Per-router/mo — Zero Trust Network Access router
voip,VOIP_RATE_BASIC,28,Per-seat/mo — VoIP Basic tier
voip,VOIP_RATE_STANDARD,35,Per-seat/mo — VoIP Standard tier
voip,VOIP_RATE_PREMIUM,45,Per-seat/mo — VoIP Premium tier
voip,VOIP_PHONE_RATE,15,Per-seat/mo — VoIP physical phone hardware add-on
voip,VOIP_FAX_RATE,10,Flat/mo — VoIP eFax add-on
site_admin,ADMIN_FEE_FLOOR,150,Minimum site admin fee regardless of seat count ($/mo)
site_admin,ADMIN_FEE_MINIMUM,650,Engagement threshold — admin = max(FLOOR, MINIMUM - subtotal)
site_admin,ADMIN_FEE_ZT,250,Additional site admin supplement when Zero Trust is active ($/mo)
site_admin,ADMIN_1PWM_PCT,0.10,Site admin surcharge as fraction of 1Password MRR (e.g. 0.10 = 10%)
contract_discounts,DISCOUNT_M2M,0,Month-to-month contract discount (0 = no discount)
contract_discounts,DISCOUNT_12MO,0.03,12-month contract discount as a decimal (0.03 = 3% off MRR)
contract_discounts,DISCOUNT_24MO,0.05,24-month contract discount as a decimal (0.05 = 5% off MRR)
tax,HST_RATE,0.13,Ontario HST rate as a decimal (0.13 = 13%)
vs_comparison,TOOL_COST_PER_USER,42,Internal tool cost per user (used in VS Hiring comparison only — not billed)
vs_comparison,TOOL_COST_PER_ENDPOINT,23,Internal tool cost per endpoint (used in VS Hiring comparison only — not billed)
vs_comparison,TOOL_COST_MIN,650,Minimum internal tool cost floor (used in VS Hiring comparison only — not billed)
vs_comparison,IT_SALARY_1,85000,Ottawa benchmark annual salary for 1 in-house IT staff (VS Hiring comparison)
vs_comparison,IT_SALARY_5,420000,Ottawa benchmark annual salary for 5 in-house IT staff (VS Hiring comparison)